Online Casino Technical F.A.Q.
What
do I have to do in order to play at Acropolis Casinos?
In Order to play at the Acropolis Casinos you must
first download our free software.
The reason why we have a download version casino
is because downloading the software to your PC makes the games
much quicker and more stable than playing them in your browser,
as all the casino graphics and multimedia effects are already
installed on your computer and only small packets of information
are transferred between your computer and our servers. This makes
Acropolis Casinos a faster and richer environment and the gaming
experience more fun.
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How
long does the download process take?
The average download time is 12-15 minutes using
a standard 56Kbs modem. Using cable or ADSL connections, the download
takes no more than 2 minutes. Remember that the download is only
necessary the first time you play at the casino, after that -
the program is available from your computer's 'Start' menu and/or
your computer's desktop.
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What's
the name of the downloaded setup program?
SetupCasino.exe
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Do
I have to download every time I want to play?
Absolutly Not. You only need to download and install
the casino once. The downloaded file is a small file of about
5Mb, containing 6 games: Blackjack, Roulette, Craps, Video Poker,
Slots and Baccarat. After installing the file, the casino is accessible
from your computer's 'Start' menu, no additional download is necessary
in order to play. Each of the other games can be downloaded individually
downloaded by selecting it from the Casino Lobby.
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After
downloading the software, what do I do next?
Double-click the icon of the downloaded program,
SetupCasino.exe. The installation wizard will guide you through
the entire installation process.
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What
are the minimum system requirements?
Windows 2000, Windows 98, Windows NT, Windows XP
or Windows 95
P90
24MB RAM
16bit colors
50MB free hard disk space
For optimal results, set your monitor to high color
(16 bit) and 800x600 resolution.
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Can
I use Acropolis Casino with a Mac computer?
We are sorry but Macintosh platform is currently
not supported.
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How
do I use Acropolis Casino with AOL?
AOL users can use the Acropolis Casino software
with AOL version 3.0 or later.
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What
should I do if I receive a message "Account not found. Please
verify your account information and try again."?
It is possible that you are trying to enter the
DEMO mode casino with a Realmoney mode username and password or
enter a Realmoney mode game with a DEMO username and password.
If you can't log into the casino, please email your username,
address and phone number to our 24 hour
support desk and request your username and password.
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What
should I do if I can't find the Acropolis Casino icon on my desktop?
If the Acropolis Casino icon is not on your desktop
nor 'Start' menu and you can't remember where you saved it, please
follow these steps:
- Click on the START menu at the bottom left corner of your
screen.
- Choose 'Find' then 'Files or Folders'.
- Into the box that says 'Named:', type 'casino.exe' and click
'Find now'.
- The computer will now search for the file.
- Search results will be displayed at the bottom of the window.
If the computer finds a file named 'casino.exe' in a directory
called 'Acropolis Casinos' then you can double-click on it
to immediately run the program or right-click on it and choose
'Create shortcut' to create a shortcut for it on your desktop.
- If the computer has finished the search and there is no
file name in the window, then the file was not found. In case
your computer has several hard drives, search the other drives
as well. If you cannot find the file, you will have to repeat
the download and installation process
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