Online Casino NETeller F.A.Q.
What
is NETeller?
NETeller (http://www.neteller.com) is an online money transfer service.
You can open a NETeller account which acts like an online wallet.
You are able to deposit, withdrawal, and transfer funds to the
many merchants that support NETeller.
« Back to FAQ index
How
do I deposit, withdraw, and transfer funds?
Once you log into your NETeller account, just follow
the links on the main navigational bar at the top of the screen,
or use the Quicklinks located on the left of your screen to move
to the desired section. Each process is explained in full detail
in their respective sections.
« Back to FAQ index
How
do I become Certified?
Becoming a Certified NETeller member is a simple
process which has many benefits. American residents need only
to register and verify a bank account with NETeller. International
users may become Certified by faxing in a clear copy of their
passport and both sides of a personal credit card. Once you become
certified you will be entitled to all the benefits of certification.
There is additional information on certification in your NETeller
account.
« Back to FAQ index
How
do I verify my bank account?
After registering your bank account, NETeller will
debit and credit your account for two amounts less than one dollar
at NETeller's expense. When you find out these amounts from your
bank statement, enter them in the NETeller system and your account
will be instantly certified.
« Back to FAQ index
Why
was my withdrawal declined?
It is NETeller policy to withdraw your funds using
the same method as they were originally deposited. Therefore,
if you deposited $20.00 by credit card, then you must withdraw
$20.00 back to your credit card. Any subsequent amounts may be
withdrawn using other methods.
« Back to FAQ index
Why
was my credit card declined?
A credit card can be declined by the bank issuing
the card. You may call the issuing bank to find out what is wrong
with your card. Remember: Three invalid credit card attempts within
one hour will cause your NETeller account to be automatically
closed and you will have to contact customer support in order
to have it reopened.
« Back to FAQ index
How
do I change the personal information in my NETeller account?
In the navigational bar at the top of your NETeller
account, there is an option to "Edit Account". This will allow
you to change your phone number and password in the NETeller system.
« Back to FAQ index
Why
is my transfer to a merchant still pending?
Not all merchants accept transfer twenty four hours
a day. Some work regular business hours, some do not. It is solely
up to the merchant to accept or decline any funds to or from NETeller.
If a transfer you made to a merchant has been pending for very
long you you may contact the individual merchant or cancel the
transfer from your account.
|
